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About hotel - Khunnu hotel, Ulaanbaatar (Ulan Bator)
Welcome to Khunnu Hotel Ulaanbaatar
Khunnu Palace Hotel Ulaanbaatar is a modern hotel located in the heart of Ulaanbaatar, offering comfort, convenience, and warm Mongolian hospitality for both business and leisure travelers. Established in 2012, the hotel combines the Khunnu Group's longstanding tradition of hospitality with contemporary comfort and exceptional service.
Our well-appointed rooms feature modern amenities, including complimentary high-speed Wi-Fi, flat-screen TVs, and private bathrooms to ensure a relaxing stay. Guests can enjoy a selection of American, à la carte, or Full English/Irish breakfast, as well as Asian and European cuisine at our on-site restaurant.
Conveniently located near Sukhbaatar Square and other major attractions, Khunnu Palace Hotel Ulaanbaatar is the ideal choice for travelers seeking a comfortable stay and an authentic Mongolian hospitality experience.
Terms of stay
Terms of Stay
Welcome to Khunnu Hotel Ulaanbaatar. To ensure a pleasant and comfortable stay for all guests, please review our Terms of Stay below.
Check-in & Check-out
Check-in: From 2:00 PM
Check-out: By 12:00 PM
Early check-in and late check-out are subject to availability and may require additional charges.
Guest Identification & Payment
Guests are required to provide a valid passport or government-issued ID upon check-in. Payment or pre-authorization may be required according to the reservation terms. We accept major credit cards and approved payment methods.
Cancellation & Changes
Cancellation and modification policies vary depending on the selected rate and booking conditions. Please refer to your reservation confirmation for details.
Occupancy
Only registered guests are allowed to stay in guest rooms. Additional guests may be subject to availability and extra charges.
Non-Smoking Policy
Khunnu Hotel Ulaanbaatar is a non-smoking property. Smoking is prohibited in guest rooms and indoor public areas. Additional cleaning fees may apply for violations.
Pets
Pets are not permitted unless approved by hotel management.
Quiet Hours
Guests are requested to maintain a peaceful environment and minimize noise between 10:00 PM and 7:00 AM.
Guest Responsibility
Guests are responsible for any damage caused to hotel property during their stay. The hotel reserves the right to charge for repairs, replacements, or additional cleaning when necessary.
Personal Belongings
The hotel is not responsible for loss, theft, or damage of personal belongings. Guests are encouraged to use available safety facilities.
Safety & Conduct
Guests must follow hotel safety regulations. Illegal activities, dangerous materials, excessive noise, property damage, and unauthorized commercial activities are strictly prohibited.
Right to Refuse Service
The hotel reserves the right to refuse accommodation or end a guest’s stay without refund in cases of policy violations, illegal activities, property damage, or behavior affecting the safety and comfort of others.
Acceptance of Terms
By making a reservation and staying at Khunnu Hotel Ulaanbaatar, guests confirm that they have read, understood, and agreed to these Terms of Stay.
| Check-in | 14:00 |
| Check-out | 12:00 |
| Booking cancellation |
Booking Cancellation Policy At Khunnu Hotel Ulaanbaatar, we understand that travel plans may change. Our cancellation policy is designed to provide flexibility while ensuring smooth reservation management. Standard Reservations
Non-Refundable Reservations Bookings made under non-refundable, promotional, or special rates cannot be canceled, modified, or refunded after confirmation. Reservation Changes Changes to arrival dates, departure dates, or room types are subject to availability and may require additional charges. Early Departure & Group Bookings Early departure fees may apply according to reservation conditions. Group booking cancellation policies may vary and will be provided separately. Refunds Eligible refunds will be processed through the original payment method. Processing times may vary depending on the bank or payment provider. Third-Party Bookings Reservations made through platforms such as Booking.com, Expedia, or Agoda are subject to their respective cancellation and refund policies. Please contact the booking provider directly for any changes. Contact Us For reservation changes or cancellations, please contact Khunnu Hotel Ulaanbaatar. Our team will be happy to assist you. |
Cancellation policy
Cancellation Policy
At Khunnu Hotel Ulaanbaatar, we aim to provide flexibility while ensuring efficient reservation management and quality service for all our guests.
Standard Reservations
Reservations may be canceled free of charge up to 24 hours before the scheduled check-in date.
Cancellations made within 24 hours of check-in or no-shows will be charged one night's accommodation fee.
Non-Refundable Reservations
Reservations made under non-refundable, promotional, or special rates cannot be canceled, modified, or refunded after confirmation.
Reservation Changes
Changes to arrival dates, departure dates, or length of stay are subject to availability and any applicable rate differences.
Early Departure
Guests who depart before the confirmed departure date may be subject to an early departure charge according to the reservation terms.
Group Reservations
Cancellation and modification policies for group bookings may differ and will be specified in the group reservation agreement.
Refunds
Eligible refunds will be processed using the original payment method. Processing times may vary depending on the bank or payment provider.
Third-Party Bookings
Reservations made through third-party booking platforms such as Booking.com, Expedia, or Agoda are subject to the cancellation and refund policies of the respective provider.
For any questions or assistance regarding your reservation, please contact Khunnu Hotel Ulaanbaatar. Our team will be pleased to assist you.